FAQs

Once we understand your needs, we’ll help you plan your event merch and suggest the ideal starting quantity (100 is the minimum—sorry upstarts, as much as we'd love to, we can’t handle smaller orders just yet). Next, we’ll recommend the best warehouse to store your merch, typically the one closest to your busiest markets.

Once you’ve approved everything and taken care of the invoice, we’ll get to work producing, packing, and storing your merch. From there, your team can manage everything through a dashboard—track inventory, ship items, and keep it all under control.

Once we get you set up, you won’t have to lift a finger. Our systems run like clockwork, and we've got a superb logistics and customer service team that you can rely on!

Yep, we ship worldwide! We own and operate warehouses in Singapore (covering APAC) and Spain (covering EMEA, UK, US).

If it's Event Merch you're shipping, then we’ve got the best rates you can find! Boxaroo partners closely with major global logistics networks, shipping thousands of merch boxes every week. The exact cost depend on factors like weight, volume and where your kits are headed, but rest assured—our rates are unbeatable. We can share these with you once we've assessed your needs.

Besides, we have fulfillment centers in both Asia (Singapore) and Europe (Spain), with more on the way! This means we can optimize the inventory location to keep costs low, depending on where most of your your employees are.

With thousands of merch boxes shipped weekly, you’re in expert hands. We make shipping merch easy, efficient, and cost-effective!

For cross-border shipments outside our warehouse locations, some countries may charge Customs Duties and Import Taxes. But don’t worry—we’ve been around long enough to know the drill. We’ll handle the details so neither you nor your team have to stress about it. All costs involved will be compiled and billed to you in a single shipping bill every month.

That’s the short answer. Let’s get on a call to dive into any other questions you’ve got about this.

Yes, you can!

We get it—while you might need premium merch for employees and customers, you might prefer more budget-friendly options for events. That’s totally fine! You can order merch from other suppliers, and we’ll receive and add it to your inventory. Just get in touch, and let’s chat about the details!

At Boxaroo, we keep things simple and flexible. No subscription models and no extra fees. Let’s set up a call, and we’ll show you how simple and transparent the pricing model can be with us. Trust this FAQ :) our pricing model is what our customers love most about us.