FAQs

Once we understand your needs, we’ll work with you to plan your employee welcome packs, including what goes in them and the initial quantity (100 is the minimum—sorry upstarts, as much as we’d love to, we can’t currently support smaller orders).

After you’ve given your approval and processed the invoice, we’ll get started on producing your merch, packing it up, and storing it in the warehouse closest to your busiest market. From there, we can ship it out as new employees join your organization.

Your employees can head to a custom landing page to enter their shipping details, or a member on your team can send it out to them through your own merch dashboard.

Once we get you set up, you won’t have to lift a finger. Our systems run like clockwork, and we've got a superb logistics and customer service team that you can rely on!

Yep, we ship worldwide! We own and operate warehouses in Singapore (covering APAC) and Spain (covering EMEA, UK, US).

If it's Employee Welcome Packs you're shipping, then we’ve got the best rates you can find! Boxaroo partners closely with major global logistics networks, shipping thousands of merch boxes every week. The exact cost depend on factors like weight, volume and where your kits are headed, but rest assured—our rates are unbeatable. We can share these with you once we've assessed your needs.

Besides, we have fulfillment centers in both Asia (Singapore) and Europe (Spain), with more on the way! This means we can optimize the inventory location to keep costs low, depending on where most of your your employees are.

With thousands of swag kits shipped to new hires weekly, you’re in expert hands. We make shipping merch easy, efficient, and cost-effective!

For cross-border shipments outside our warehouse locations, some countries may charge Customs Duties and Import Taxes. But don’t worry—we’ve been around long enough to know the drill. We’ll handle the details so neither you nor your new hires have to stress about it. All costs involved will be compiled and billed to you in a single shipping bill every month.

That’s the short answer. Let’s get on a call to dive into any other questions you’ve got about this.

At Boxaroo, we keep things simple and flexible. No subscription models and no extra fees. Let’s set up a call, and we’ll show you how simple and transparent the pricing model can be with us. Trust this FAQ :) our pricing model is what our customers love most about us.