It's best to have a call with our teams to understand the service. But in simple terms, we can produce your swag, then distribute it around the world. If you don't want to distribute it right away, then we can store it and distribute it as and when you need. We have various kinds of fulfillment systems that can automate the whole process if necessary.

For the terms governing this service, please see our Swag Distribution & Fulfillment Policy.

Boxaroo is closely partnered with major logistics networks and logistics companies around the world. Due to our large volume of shipments every year, we are able to negotiate and provide our customers with unbeatable shipping rates.

As for the rates, the only guarantee that we can make is that the total charge (excluding customs duties and taxes) will be about 40-50% cheaper than those rates published on commercial international shippers like UPS, Fedex, DHL or the postal service. 

If you want to estimate charges, here's what you can do:

Go to the portals of global logistics carriers like UPS, FedEx or DHL. Key in your FROM ADDRESS and your TO ADDRESS. Specify your shipment SIZE as 35cm x 25cm x 12cm (standard Boxaroo swag box). Specify your WEIGHT as 3-4kg. Click CALCULATE.

Now, whatever rate you see, Boxaroo can guarantee 40-50% cheaper rates than that. How much exactly? We won't know until the shipment is completed. Why? Because there are factors like shipment weight, volumetric weight, destination country, remote area surcharge in destination country and so on.

Also, keep in mind: depending on what you are shipping, the destination country might impose Customs Duties and Taxes. Any and all fees relating to these duties will be first paid by us, then billed to you on top of the shipping rate.

At the end of the day, you will still get cheaper rates with us, compared to shipping swag boxes through any of the above logistics providers directly, and even your local postal service.

Shipping and Customs Duties are the only two elements that make up your total shipping bill. See our Swag Distribution & Fulfillment Policy for more information.

It's not easy to do. You would have to find out if the destination country charges Customs Duties and Taxes for the product you're shipping. If they do, you will have to find the rate corresponding to the type and material of the product you are shipping. It can get very difficult to calculate. The good news is that we have a solid Logistics team who have done this for years. We know how to navigate this.

We will share templates with you to make this easier. Please note that the addresses will need to be physical addresses as we cannot ship to PO Boxes. Please note that we will also need the emails and phone numbers of the recipients.

If you need help collecting addresses and phone numbers (and maybe even sizing information for apparel products) please let us know.

Yes, we have systems to help with this. We can save you all the hassle of fulfillment and manage it end-to-end. If you have apparel products in your order, we can even collect sizing information from the recipients.

We do not share or use the personal information of your recipients in any way whatsoever. We have extremely strict Information and Data Security policies to ensure that all data is safeguarded and secured on our systems. If you have concerns, please enquire with us and we will brief you on all our internal data policies. If you need written assurance of this, we are happy to give this to you in writing, or sign an agreement that states the same. We take privacy very seriously.

We will not be able to ship food or electronic items.

Other than food and electronics, some countries have (or might periodically place) specific restrictions on what can be shipped. We will inform you of these restrictions, if any, once we understand where you are shipping the products.

Yes of course. Get in touch, and our team can walk you through how this service works.